Privacy Policy

At Jnvmatrimony.com, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our matrimonial services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide you with the best possible experience. The types of information we may collect include:

A. Personal Information

When you create an account or subscribe to our services, we may ask you for certain personal information, including:

• Name
• Email address
• Phone number
• Gender
• Age
• Date of birth
• Religion, caste, and community
• Educational background
• Profession
• Photos (uploaded by you)
• Geographic location (city, country)
• Marital status, family details, and preferences for a partner

B. Usage Data

We may collect information about how you interact with our website and services, such as:

• IP address
• Browser type and version
• Device information (mobile, tablet, desktop)
• Pages visited and the time spent on each page
• Referring URLs
• Search terms used
• Geolocation data

C. Payment Information

If you subscribe to any paid services, we may collect payment information such as billing address and payment details, though we do not store your credit card information directly. All payment transactions are processed securely through third-party payment gateways.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Account Management: To create, maintain, and manage your account, profile, and subscription.
• Communication: To send you emails, notifications, and updates regarding your account, subscriptions, and relevant services.
• Matching & Recommendations: To provide you with personalized matchmaking recommendations based on your preferences and profile information.
• Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
• Improvement of Services: To analyze how you use our services to enhance functionality, develop new features, and improve the user experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. How We Protect Your Information

We are committed to safeguarding your personal information. We take appropriate technical, administrative, and physical measures to protect your data from unauthorized access, loss, misuse, or alteration.

• Encryption: We use encryption protocols to protect your sensitive data during transmission.
• Access Control: We limit access to personal data to authorized personnel only.
• Secure Payment Gateways: Payments are processed through trusted third-party providers who ensure secure transactions and data protection.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• With Service Providers: We may share your information with trusted third-party vendors who help us operate our website, provide services, or process payments. These third parties are obligated to keep your information confidential.
• Legal Compliance: We may disclose your information to law enforcement or other authorities when required by law or to protect the rights, property, and safety of [Website Name], our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, personalize content, and analyze usage patterns. Cookies are small text files stored on your device that help us remember your preferences and improve website performance.

You can manage cookie preferences through your browser settings. However, please note that disabling cookies may affect some features and functionality of the website.

6. Your Rights and Choices

As a user, you have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may update or correct any inaccurate information in your profile.
• Deletion: You may request the deletion of your account and personal data by contacting customer support. Please note that we may retain certain information for legal or business purposes.
• Opt-Out: You may opt-out of promotional emails or notifications at any time by clicking the "unsubscribe" link in the emails or adjusting your preferences in your account settings.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your account is deleted or your subscription ends, we will retain your data in accordance with applicable legal requirements, but we will no longer use it for marketing or matchmaking purposes.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website with a revised date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

• Email: support@Jnvmatrimony.com
• Phone: +91-94256 37984
  

Effective Date: 28/01/2025.

This Privacy Policy ensures transparency about how you handle users' data, aligning with privacy laws such as GDPR (if applicable), and builds trust with your users. Let me know if you need further customization or additional clauses!